Conversational Marketing / Chatbots

  • Chatbots can save businesses up to 30% in customer support costs (Chatbots Magazine)
  • 63% of customers are more likely to return to a website that offers live chat (Moxie Software)
  • 40% of millennials say they chat with chatbots on a daily basis (Drift)
  • 70% of consumers say they have a positive view of chatbots (Ubisend)
  • Chatbots can handle up to 80% of routine customer service inquiries (IBM)

    These statistics suggest that chatbot marketing can provide tangible benefits to businesses, such as cost savings, increased customer loyalty, and improved customer service. By leveraging chatbots to engage with customers and automate certain tasks, businesses can create more efficient and effective marketing experiences that result in better business outcomes.