If you have credits left in your account, and you’d like to cancel it, you might be eligible for a refund.

First, keep in mind that we don’t offer refunds in the following 2 cases:

  1. You have money left over in your account from a promotional code
  2. You have an outstanding balance. In other words, you owe us money

To get a refund, start by canceling your services and then submit a ticket.

We will then swiftly refund your credit using Paypal or other agreed means.